Premium Revenue Coordinator International

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let’s talk about diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles. 

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au.

Let’s talk about this role

This team provides finance support to the International Students Team through the creation of invoices, collection, processing of premium revenue and producing accurate and timely commission payments.

As the Premium Revenue Coordinator, you will:

• Manage client’s accounts including arrears, allocations and financial changes
• Collaborate with internal stakeholders to resolve complex inquiries involving end to end investigation of policy financial history and provide feedback where required
• Facilitate continuous improvement by identifying and implementing process changes, including testing new systems and providing feedback
• Produce, review and action financial and compliance reports within deadlines
• Provide support to frontline specialists for policy queries and operational processes
• Perform Quality Assurance checks on work completed by peers

Let’s talk about you

This position requires a meticulous and detail-oriented professional who excels in delivering accurate, high-quality work. In this role, your high attention to detail will ensure that every task is completed with precision and thoroughness.

Strong written and verbal communication skills are essential, as you will engage with various stakeholders, clearly convey ideas, and contribute to collaborative efforts.

Furthermore, we’re looking for:

• Advanced knowledge of Excel and Microsoft Office suite
• Capable of maintaining accuracy whist working to deadlines
• Previous experience in finance and/or banking (preferred)
• Experience in reconciling bank statements and clients accounts (preferred)
• Experience in invoicing and arrears management (preferred)

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We’re always on the lookout for curious individuals who will add to the culture at nib Group – so if this role resonates with you, please apply!

Let’s talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

Other benefits to support you at work (and play) include:

• Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
• The opportunity to give back to the community through paid leave for volunteering through nib Foundation
• Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts
• Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
• Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. 

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.